Virtual Private Network (VPN)

Many individuals believe that in order to achieve secure user friendly remote access to their computer at the office requires costly monthly fees. This is just not true with our affordable work-from-home solutions. This is the solution for you!

We offer solutions that require no monthly fees and give complete remote access to your computer in your office securely and effectively.

Here are the actual setup costs.

Customer Equipment	Windows XP Media / Professional /Vista Business/ Ultimate	Windows XP Home / Vista Home Basic / Premium
Required Parts / Labor
	1 VPN Router ($159.99)	1 VPN Router ($159.99)
	1 Hour Setup Check Rates!!	(1-2) Hours Setup Check Rates!!
	1 Service Call ($20.00)	1 Service Call ($20.00)
	½ Hour Remote support	½ Hour Remote Support
		Requires additional free software
Total	$310 @ $84.99/hr	$375 @ $84.99/hr

Expert I.T. prefers to label networking equipment with information that allows for quick recognition over the phone or through e-mail. We know that equipment fails at the worst time possible and Expert I.T. is here to help. Our technicians offer immediate support for your important problems.

Remote Connections

When you call Expert I.T. Solutions we know your problem is often urgent and requires immediate resolution. We have easy to use software located below that allows for a trained technician to view and make changes to your system in real-time. This software is safe and secure and is easy to use. We can quickly assess problems because we can see what you are seeing.

Requirements:

Windows PC and click

If Expert I.T. receives the pleasure to go out to your office to solve any problems requiring an on-site visit your first visit will be something like this.

This is an average first-time on-site visit

(1) We fix the problem we were called out to fix.

(2) We arrive and notice that the computers in the office have computer problems that are slowing down your computers. This is often extra programs that are installed when using your computer.

(3) If computers require clean-up we install tools to your computer that allow us to easily walk you through problems with your computer when we are not in the office. Along with remote support tools that require only 1 step to have a technician working on your pc.

(4) Label Computers, printers, & networking equipment for quick reference

This makes your staff more productive almost immediately.

Testimonials

Remote Connections